Problem Description: Users cannot log into their accounts with website jumping back and forth or the status remains “Not Log In”.
- For Safari user:
If you cannot log into your account with Safari on your Mac, please follow the steps to solve the problem:
Open Safari → Prefernces → Privacy → remove the tick-off of “Prevent cross-site tracking” → close and open again Safari/refresh.
- For Google Chrome user:
If you cannot log into your account with Google Chrome, please follow the steps to solve the problem:
Find the “Settings” → Content settings → Cookies → Allow sites to save and read cookie data (recommended)
1.Content settings
2）Cookies
3)Allow sites to save and read cookie data (recommended)
- For Firefox user:
If you cannot log into your account with Firefox, please follow the steps to solve the problem:
Options → Privacy & Security → accept cookies and site data
1）Options
2）Privacy & Security → accept cookies and site data
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