- 1 How do I get started with Simplex?
- 2 Which payment methods does Simplex support?
- 3 How much are the fees?
- 3.5% of the transaction (with a minimum of 10$). The fee is included in your purchase amount in fiat.
- 4 How to check the digital asset I bought?
- Once payment is completed, you can check your payment status on Simplex and deposit history on Huobi. You will also get an email named “Payment Approved” from Simplex, to show the amount cost in fiat and the amount in the digital asset you purchased.
- 5 What are the daily and monthly transaction limits?
- 6 How can I check the status of my transaction?
- 7 Why have I been charged before receiving my crypto?
- 8 My payment has been approved, but I still haven’t received my crypto. Why?
- 9 My payment has been declined but I have been charged. Why?
For more questions or to contact customer service, please visit Simplex Support.