FAQ (OTC)

Announcements

• XRP Will Launch on Huobi OTC at 10:00 March 6 (GMT+8).
• Announcement on the Launch of HUSD solution on Huobi Global
• Huobi Global To List Stablecoins PAX, TUSD, USDC and GUSD
• Huobi OTC will start trading local currency to HT on 2018/08/13

FAQ

• How to Buy Digital Assets like Bitcoin Quickly on Huobi OTC Website?
• How to Buy Digital Assets like Bitcoin Quickly on Huobi OTC App?
• How Can I Contact Customer Service?
• Why Hasn't the Seller Received the Payment I've Made?
• When I Make A Transfer, Why Do Reminders (the Payee's Account Has Risks) Keep Popping Up?
• How Can I Change the Phone Number That I Have Already Bound?

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Agreement system

• Merchants Service Standards & Cancellation Rules
• Advertiser Service Agreement
• One-Click Trading Service Agreement
• Privacy Policy
• Credit Points Rules for Overseas Advertisers

Transaction

• How to Take KYC Verifications?
• What Is the Security Deposit? When Will It Be Unfrozen?
• What Are the Differences Between Merchants and Ordinary Users?
• Strategy of market reference price for floating pricing

OTC Trading Fee Introduction

• What Are the Trading Fees Currently?

Huobi lite

• Huobi Lite will commence support for VND / MYR / HKD trades on 16th January
• How to deposit digital assets to Huobi Lite wallet?
• How to withdraw digital assets after the purchase?
• How to change my fund password
• How to manage my payment method?
• What to do with abnormal transactions

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