FAQ（OTC）

Announcements

• Announcement on the Launch of HUSD solution on Huobi Global
• Huobi Global To List Stablecoins PAX, TUSD, USDC and GUSD
• Huobi OTC will start trading local currency to HT on 2018/08/13

Beginners Guide

• How to Buy Digital Assets like Bitcoin Quickly on Huobi OTC Website?
• How to Buy Digital Assets like Bitcoin Quickly on Huobi OTC App?
• How Can I Sell Digital Assets Quickly on Huobi OTC Website?
• How to Transfer Digital Assets from Huobi OTC to Huobi Global?
• How Do I Deposit Digital Assets?
• How Can I Contact Customer Service?

See all 7 articles

Transaction

• Introduction of HUSD
• What If I Paid a Wrong Amount?
• What If I Have Paid the Order before It Is Cancelled?
• Why Haven't I Received Digital Assets After Clicking "I've Paid"?
• Why Can't I Buy While I Can Sell?
• How to Take KYC Verifications?

See all 19 articles

Complaint

• How Can I complaint?
• What Is Complaint?
• How Can I Cancel the Complaint?
• What Is complaint Password?
• How to Judge an Complaint Order?

User Account

• How Can I Change the Phone Number That I Have Already Bound?
• How Can I Change the Google Authenticator That I Have Already Bound?
• If I Have Passed ID Verification, How Can I Cancel the Verification or Unbind My ID?

Transaction

• How Can I Set the Transaction Limits When I Post Ads?
• What Aren't My Purchase Ads Displayed?
• What Does Setting Ad Premium Mean?
• What Is Risk Evaluation Questionnaire? What Is It For?
• What Does the Market Reference Price Mean When I Post an Ad?
• How Can I Set an Effective Receipt Method?